Blended Learning
Face-to-face, virtual classroom, e-learning, full curriculum, job aids, learning portal, learning path, and more. I strategically plan and tactically integrate these modalities into curricula and learning programs to maximize learning outcomes and reach performance goals.
Empathy / Cloud Support
Topic: Troubleshooting and bug filing for cloud support
Audience: global cloud support engineers
Levels: two levels - intermediate and advanced
Learning objects delivered:
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Slide deck for a 1 hour face-to-face/virtual training
The Bug Curriculum
Topic: Troubleshooting and bug filing for cloud support
Audience: global cloud support engineers
Levels: two levels - intermediate and advanced
Learning objects delivered:
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Slide deck for a 1 hour face-to-face/virtual training
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A website including videos, learning resources, internal tools, and job aids
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A shared site for the learners to provide feedback to each other
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Two different tracks, depending on the products supported
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Graphics
03
Topic:
Audience: financial and legal managers, engineering program managers
Levels: two levels - intermediate and advanced
Learning objects delivered:
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Slide deck for a 2 hour face-to-face/virtual training
04
Project Name
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