LEARNING SOLUTIONS DELIVERED
Synchronized, asynchronized, blended, learning paths, training programs, training events, and more
PLATFORM APPLICATIONS (CLOUD ARCHITECTURE)
Online Self-Guided Learning, T-Mobile (2018)
Subject: highly technical content on cloud architecture and applications
Targeted learners: engineers
End -to-end full course design and development
Developed learner assessments and training evaluation
Tools used: Articulate Rise and Storyline 360; Photoshop and Adobe Illustrator
Collaboration with off-shore and external SMEs from the engineering teams as well as cross function teams,stakeholders, and PMs at multiple levels
LMS loading, testing and support
INTERNAL CLOUD COMPUTING PLATFORM
Learning Video Series, T-Mobile (2018)
Planned the production of a series of 10 highly technical learning videos on private cloud computing platforms
Targeted learners: engineers
Provided consulting to stakeholders and coached SMEs from the development and technical support engineering teams on training strategies, presentations, and video scripting/production
Edited/revised video scripts and videos
Partnered with multi-media team to strategize and streamline the workflow of video production, reviewing and editing
Developed training evaluation strategy
Teamed with LMS for video launching, testing and quality control
SOX COMPLIANCE FOR SOFTWARE DEVELOPMENT LIFE CYCLE
Two Phase Blended Learning Courses, T-Mobile (2018)
Face to face and virtual ILT training with onsite video production
Targeting learners: engineering managers and finance/accounting business managers
An e-learning course design and development with scenarios, videos, and assessment
Authoring Tools: Articulate Rise, Camtasia, and Photoshop
Partnered with multimedia team for video production and editing
PRIVACY AND SECURITY COMPLIANCE TRAINING
Online Self Guided Learning, T-Mobile (2018)
Target audience: over 100,000 employees, contractors, and vendors at all global locations
English version: seamless integration of in-house custom designed and developed lessons​ with rebranding of vendor produced videos
Spanish version (phase 2): provided consultation on localization and translation
Authoring Tools used: Articulate Rise, Camtasia, Photoshop, & Adobe Illustrator
Developed assessments aligned with compliance requirements
Comprehensive LMS testing and troubleshooting on multiple mobile devices and platforms
SAFETY TRAINING LEARNING COMMUNITY FOR FACILITATORS
Multi-dimention dynamic training program, T-Mobile (2018 - 2019)
Partnered with Learning Management System administrators, multimedia team, and communication team
Target audience: All North America frontline technicians, trainers, managers, and organizers
Consulted with stakeholders and SMEs from multiple levels and multiple functions
A learning community in Cornerstone to support the planning, facilitation, and execution of nationwide safety onsite training events
Developed a playbook, games, job aids, communication package (e-mail templates, Yammer setup), and a variety of tools and checklists
Planned onsite video recording and interviews
Developed program evaluation
ROLE BASED LEARNING CONTENT CURATION
Content Curation and Curriculum Development, T-Mobile (2018)
Mapped 5000+ existing curricula, courses, and learning objects to identified roles, competencies,
and skillsReviewed and evaluated major courses
Provided input to the team
LEGAL INTERNAL APPLICATION E-LEARNING COURSE
Online Self Guided Learning, T-Mobile (2018)
Authoring Tool: Articulate 360
Worked with the SME to develop content and wrote scripts
Including concepts, knowledge checks, software demonstration and simulations
Recorded and edited voice-over (I was the voice-over)
LEGAL INTAKE TOOL VIDEO COURSE
Learning Videos, T-Mobile (2018)
Developed using Articulate Rise
25 minute video learning course with knowledge checks – concepts and software application
DISASTER RECOVERY TRAINING VIDEOS
Learning Videos, T-Mobile (2018)
Partnered with multimedia team for video production and editing
Authoring Tools: Camtasia and Articulate Rise
Coached trainers on screen demonstration, script development, and presentation
Including knowledge checks and interactive video
FIELD TECHNICIAN HARDWARE TESTING
Learning videos, T-Mobile (2018)
Authoring Tools: Articulate Rise and Camtasia
Partnered with multimedia team for video recording
Coached external vender presenter on presentation and screen demonstration
30 minute videos