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Office
Brainstorming
Graphic Design Office
Drawing on a Board
Open Space Office
Office Hang Out
Modern Office
Coworking Space
Casual Work Meeting
Computer Screen
Image by Felipe Furtado

LEARNING SOLUTIONS DELIVERED

Synchronized, asynchronized, blended, learning paths, training programs, training events, and more

Learning Solutions Delivered: Projects

PLATFORM APPLICATIONS (CLOUD ARCHITECTURE)

Online Self-Guided Learning, T-Mobile (2018)

  • Subject: highly technical content on cloud architecture and applications

  • Targeted learners: engineers

  • End -to-end full course design and development

  • Developed learner assessments and training evaluation

  • Tools used: Articulate Rise and Storyline 360; Photoshop and Adobe Illustrator

  • Collaboration with off-shore and external SMEs from the engineering teams as well as cross function teams,stakeholders, and PMs at multiple levels

  • LMS loading, testing and support

INTERNAL CLOUD COMPUTING PLATFORM

Learning Video Series, T-Mobile (2018)

  • Planned the production of a series of 10 highly technical learning videos on private cloud computing platforms

  • Targeted learners: engineers

  • Provided consulting to stakeholders and coached SMEs from the development and technical support engineering teams on training strategies, presentations, and video scripting/production

  • Edited/revised video scripts and videos

  • Partnered with multi-media team to strategize and streamline the workflow of video production, reviewing and editing

  • Developed training evaluation strategy

  • Teamed with LMS for video launching, testing and quality control

SOX COMPLIANCE FOR SOFTWARE DEVELOPMENT LIFE CYCLE

Two Phase Blended Learning Courses, T-Mobile (2018)

  • Face to face and virtual ILT training with onsite video production

  • Targeting learners: engineering managers and finance/accounting business managers

  • An e-learning course design and development with scenarios, videos, and assessment

  • Authoring Tools: Articulate Rise, Camtasia, and Photoshop

  • Partnered with multimedia team for video production and editing

PRIVACY AND SECURITY COMPLIANCE TRAINING

Online Self Guided Learning, T-Mobile (2018)

  • Target audience: over 100,000 employees, contractors, and vendors at all global locations

  • English version: seamless integration of in-house custom designed and developed lessons​ with rebranding of vendor produced videos

  • Spanish version (phase 2): provided consultation on localization and translation

  • Authoring Tools used: Articulate Rise, Camtasia, Photoshop, & Adobe Illustrator

  • Developed assessments aligned with compliance requirements

  • Comprehensive LMS testing and troubleshooting on multiple mobile devices and platforms

SAFETY TRAINING LEARNING COMMUNITY FOR FACILITATORS

Multi-dimention dynamic training program, T-Mobile (2018 - 2019)

  • Partnered with Learning Management System administrators, multimedia team, and communication team

  • Target audience: All North America frontline technicians, trainers, managers, and organizers

  • Consulted with stakeholders and SMEs from multiple levels and multiple functions

  • A learning community in Cornerstone to support the planning, facilitation, and execution of nationwide safety onsite training events

  • Developed a playbook, games, job aids, communication package (e-mail templates, Yammer setup), and a variety of tools and checklists

  • Planned onsite video recording and interviews

  • Developed program evaluation

ROLE BASED LEARNING CONTENT CURATION

Content Curation and Curriculum Development, T-Mobile (2018)

  • Mapped 5000+ existing curricula, courses, and learning objects to identified roles, competencies,
    and skills

  • Reviewed and evaluated major courses

  • Provided input to the team

LEGAL INTERNAL APPLICATION E-LEARNING COURSE

Online Self Guided Learning, T-Mobile (2018)

  • Authoring Tool: Articulate 360

  • Worked with the SME to develop content and wrote scripts

  • Including concepts, knowledge checks, software demonstration and simulations

  • Recorded and edited voice-over (I was the voice-over)

LEGAL INTAKE TOOL VIDEO COURSE

Learning Videos, T-Mobile (2018)

  • Developed using Articulate Rise

  • 25 minute video learning course with knowledge checks – concepts and software application

DISASTER RECOVERY TRAINING VIDEOS

Learning Videos, T-Mobile (2018)

  • Partnered with multimedia team for video production and editing

  • Authoring Tools: Camtasia and Articulate Rise

  • Coached trainers on screen demonstration, script development, and presentation

  • Including knowledge checks and interactive video

FIELD TECHNICIAN HARDWARE TESTING

Learning videos, T-Mobile (2018)

  • Authoring Tools: Articulate Rise and Camtasia

  • Partnered with multimedia team for video recording

  • Coached external vender presenter on presentation and screen demonstration

  • 30 minute videos

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