LEARNING SOLUTIONS DELIVERED

INTERNAL CLOUD COMPUTING PLATFORM

Learning Video Series, T-Mobile (2018)

• Planned the production of a series of 10 highly technical learning videos on private cloud computing platforms

• Targeted learners: engineers

• Provided consulting to stakeholders and coached SMEs from the development and technical support engineering teams on training strategies, presentations, and video scripting/production

• Edited/revised video scripts and videos

• Partnered with multi-media team to strategize and streamline the workflow of video production, reviewing and editing

• Developed training evaluation strategy

• Teamed with LMS for video launching, testing and quality control

SOX COMPLIANCE FOR SOFTWARE DEVELOPMENT LIFE CYCLE

Two Phase Blended Learning Courses, T-Mobile (2018)

• Face to face and virtual ILT training with onsite video production

• Targeting learners: engineering managers and finance/accounting business managers

• An e-learning course design and development with scenarios, videos, and assessment

• Authoring Tools: Articulate Rise, Camtasia, and Photoshop

• Partnered with multimedia team for video production and editing

PRIVACY AND SECURITY COMPLIANCE TRAINING

Online Self Guided Learning, T-Mobile (2018)

• Target audience: over 100,000 employees, contractors, and vendors at all global locations

• English version: seamless integration of in-house custom designed and developed lessons​ with rebranding of vendor produced videos

• Spanish version (phase 2): provided consultation on localization and translation

• Authoring Tools used: Articulate Rise, Camtasia, Photoshop, & Adobe Illustrator

• Developed assessments aligned with compliance requirements

• Comprehensive LMS testing and troubleshooting on multiple mobile devices and platforms

SAFETY TRAINING LEARNING COMMUNITY FOR FACILITATORS

Multi-dimention dynamic training program, T-Mobile (2018 - 2019)

• Partnered with Learning Management System administrators, multimedia team, and communication team

• Target audience: All North America frontline technicians, trainers, managers, and organizers

• Consulted with stakeholders and SMEs from multiple levels and multiple functions

• A learning community in Cornerstone to support the planning, facilitation, and execution of nationwide safety onsite training events

• Developed a playbook, games, job aids, communication package (e-mail templates, Yammer setup), and a variety of tools and checklists

• Planned onsite video recording and interviews

• Developed program evaluation

ROLE BASED LEARNING CONTENT CURATION

Content Curation and Curriculum Development, T-Mobile (2018)

• Mapped 5000+ existing curricula, courses, and learning objects to identified roles, competencies,
  and skills

• Reviewed and evaluated major courses

• Provided input to the team

LEGAL INTERNAL APPLICATION E-LEARNING COURSE

Online Self Guided Learning, T-Mobile (2018)

• Authoring Tool: Articulate 360

• Worked with the SME to develop content and wrote scripts

• Including concepts, knowledge checks, software demonstration and simulations

• Recorded and edited voice-over (I was the voice-over)

LEGAL INTAKE TOOL VIDEO COURSE

Learning Videos, T-Mobile (2018)

• Developed using Articulate Rise

• 25 minute video learning course with knowledge checks – concepts and software application

DISASTER RECOVERY TRAINING VIDEOS

Learning Videos, T-Mobile (2018)

• Partnered with multimedia team for video production and editing

• Authoring Tools: Camtasia and Articulate Rise

• Coached trainers on screen demonstration, script development, and presentation

• Including knowledge checks and interactive video

FIELD TECHNICIAN HARDWARE TESTING

Learning videos, T-Mobile (2018)

• Authoring Tools: Articulate Rise and Camtasia

• Partnered with multimedia team for video recording

• Coached external vender presenter on presentation and screen demonstration

• 30 minute videos